Comment

Most of the candidates did not perform very well in this question.  The answers required is as follows:
 
         

1.      Span of control is the number of subordinates supervised directly by a

     manager.  It is also the number of subordinates directly under a superior
     officer.

(b)     Explanation of listed types of Office Correspondence

1. Business letter is a formal letter between an organization and outsiders and sometimes within an organization.

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          (c)      Factors to be considered in buying office furniture

1. Durability/life span;
2. Cost;
3. Space;
4. Comfortability.

 (d)    Advantages of Organizational Chart

1. It enables one to see the organizational sep-up at a glance.
2. It shows the line of authority and responsibility
3. It shows the direction of communication flow: etc.