This question was very popular among the  candidates.  The first part of the  question   was not difficult for them.  They defined labour as ‘all human efforts of  any kind, either skilled or unskilled, mental or manual directed towards the production  of goods and services.’
                    However, the (b) part of the  question was a bit difficult for the candidates.  Majority of the candidates that attempted  this question  misinterpreted the  efficiency of labour and therefore wrote off – point.
                    Candidates were expected to write  the following points in the (b) part:
                     (i)   Education and Training:  All   kinds of labour require training which may include formal  training, training on the job.
                    (ii) Availability of equipment and tools:  Labour efficiency also depends on the  equipment and tools available to workers.
(iii) Physical Environment:   The  environment in which labour  works helps to determine its efficiency as well as its productivity e.g. harsh  physical environment.
(iv) Human environment – conducive management style will  increase labour efficiency.