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                  Question 3 
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                  QUESTION 3 
                    
                      - After  downloading an application onto a phone, it was observed that the phone’s  operation was malfunctioning.  State three possible causes of this problem
 
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                  Generally, candidates performed well in this  question.  However, few candidates still        demonstrated some lapses, especially with  respect to spellings and language expressions. 
                                The  expected answers is 
                                            e.g.      -           virus  infection; 
                                                        -           wrong/improper/incompatible/unsupported  application;  
                                                        -           need  to format before downloading; 
                                                        -           insufficient/not enough memory space; 
                                                        -           incomplete downloading of application; 
                                                        -           incomplete installation of  application; 
                                                        -           damaged memory card.  | 
                 
                
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