Question 2
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(a) What is a product?
(b) Distinguish between product and production concepts.
(c) State seven reasons why new products may fail in the market.
Observation
Many candidates attempted this question and the performance was very good in question 2a. However many candidates could not interpret question 2b well. They were distinguishing between product and production concept instead of product concept and production concept as required in the question.
Expected response for question 2b is as follows; Product concept focused on quality or superior performance or innovative features, while production concept focuses on mass production, mass distribution and low price.