Question 7
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Classify the following mobile phone error messages into hardware or software faults and record in table 1:
- insert SIM card;
- no network;
- enter NCIC code;
- contact service operator;
- insert correct card;
- bad contact charger.
Table 1: Mobile phone error messages
Hardware faultsSoftware faults
.
Observation
The expected answers are:
Candidates performed brilliantly in this question as they were able to rightly place the given errors in their appropriate classification of fault in the table provided.
7. Classification of mobile phone faults
Hardware faults |
Software faults |
Insert SIM card |
Insert correct card |
Bad contact charger |
Enter NCIC code |
No network |
Contact service operator |