Question 6
Madam Fana. The human resource manager of Baku limited is due to start her aanual leave. She wishes to assign one of her assistants to perform her duties in her absence.
- Identify and explain the organizational principle on which Madam Fana has based her decision.
- State four duties of Madam Fana in Baku limited.
- Explain the following management terms:
- Planning;
- Organizing;
- Directing;
- Controlling.
Observation
Few candidates attempted this question and the performance was very poor. They could not apply their knowledge of organization principles to answer the question.
The expected responses are.
(i) The principle is delegation. It enables a manager or superior to assign some of his duties to his subordinates.
(ii) Duties of Madam Fana in Baku limited
- She is responsible for the recruitment, selection and staff placement.
- She participates in staff appraisal and evaluation.
- She serves as liaison officer between Baku limited and labour unions.
- She is involved in the disengagement of staff.
(iii)
i. Planning: It is the setting of objectives and establishing strategies for achieving them.
ii. Organising: This is the process of arranging and structuring of tasks into units and assigning such tasks to qualified staff.
iii. Controlling: It involves monitoring of activities of the firm to ensure that set standards are followed and taking corrective actions where deviations occur.
iv. Directing: This refers to the provision of guidance and supervision to subordinates in order to achieve of organizational goals.