GSM Phone Maintenance and Repair Paper 2, WASSCE (SC), 2019

Question 1

 

  • State two disadvantages of earphones as accessory of the mobile phone
  • List four options available in the call settings sub-menu of a mobile phone.

 

Observation

Candidates did fairly well on this question. The question tested their familiarity with various phone menu and appropriate use of mobile phone accessories.
The expected answers are:

  1. Disadvantages of Earphones:
    • Intensity of sound can damage user’s hearing ability
    • Inability to hear important external sound
    • Discomfort from prolonged use

  2. Call settings options:
    • call waiting
    • call barring
    • call forwarding / call divert
    • voice mail / voicemail number
    • speed dial
    • smart dialing
    • Fixed Dialing Number (FDN)
    • phone list
    • hearing aid mode
    • automatic redial
    • send my caller ID
    • block list
    • cost settings / minute reminder