GSM Phone Maintenance and Repair Paper 2, WASSCE (SC), 2019

Question 10

 

  1. Budgeting is necessary for a mobile phone repair business. State three benefits of budgeting.
  2. State three qualities of a successful mobile phone technician.

 

Observation

Candidates’ performance on this was fair indicating average knowledge of business management related topics .

The expected answers are:

  1. Benefits of budgeting
    • helps to manage money effectively
    • helps to allocate appropriate resources to projects
    • helps to monitor performance
    • improves decision making
    • identifies problems before they occur
    • increases self motivation
    • helps to plan for the future

  2. Qualities of a successful technician
    • Passion for the job
    • Self promoting
    • Innovative
    • Manages money wisely / financial prudency
    • Good planner
    • Be courteous to customers
    • Be accessible
    • Be an expert / professional
    • Be honest / trustworthy