Question 6
- State any two uses each of memos and business letters.
- List and explain any four essential parts of a business letter.
Observation
The performance of the candidates in this question was fair.
The expected answers are as follows:
- (i) Uses of Memos
- for internal communication between officers of equal status;
- for correspondence between officers and their subordinates.
(ii) Uses of Business Letter
- For correspondence between one organization and another;
- For formal communication between management and staff.
Part of a business letter
- Reference;
- Date;
- Receiver’s address;
- Enclosures.