Office Practice WASSCE (SC), 2016

Question 1

This is a case study question where the candidates were required to read, understand and apply the knowledge of the subject matter in solving the problems painted in the “case”. The questions were as follows:

(a) Explain the post-employment steps the company failed to take that led to the problem between Miss Ibeleme Joy and Mr. Jackie Joe.

(b) What two names may be given to describe the type of cheque stolen from Miss Ibeleme?

(d) State three disadvantages of the kind of the office layout at Ben-Fem Company Plc.

(e) State three benefits Ben-Fem Company Plc might be deriving from its office layout.

Observation

Majority of the candidates attempted the questions that followed the case study as a comprehension questions hence answers to question were copied from the passage.

Some of the answers expected from the candidates are as follows:

(a) The post-employment step the company failed to take which led to the problem between Miss Ibeleme Joy and Mr. Jackie Joe was Staff Orientation/Induction. Staff Orientation/Induction is the first training given to a new employee to familiarize him/her with his/her new place of work.

(b) The two names that may be given to describe the cheque stolen from Miss Ibeleme Joy’s table are:-

(i) Post-dated cheque or

(ii) Crossed cheque.

(i) the date for its presentation was yet to mature.

(ii) the cheque can only be paid into the account of the payee i.e. the person named on it.

(d) The disadvantages of the kind of office layout are:

(i) Health hazard;

(ii) Lack of privacy/confidentiality;

(iii) The office may be noisy;

(iv) Allows for gossip among employees;

(v) Distraction and lack of concentration etc.

(e) The benefits of the kind of office layout at Ben Fem Company are:

(i) Better space utilization;

(ii) Better supervision of subordinate staff;

(iii) Free flow of work

(iv) Better use of office facilities;

(v) Cheaper to construct etc.