Observation

The candidates performed well in this question. However, some could not state the rules of filling some of which include:

(i) File daily to avoid accumulation of documents and to ensure that the filling system is up-to-date;

(ii) All documents should be filed in correct sequence;

(iii) Correspondence or letters are placed in the correct file;

(iv) Avoid making files bulky;

(v) Provide cross-reference of file titles;

(vi) Correspondence with relevant titles should be put in the same file.