Observation

Question 7 (a) requires candidates to state factors to be considered before purchasing an office equipment. This question is well stated and easy to understand. The candidates also did justice to the question. But the ‘b’ part of the question which tested their knowledge on parts of a business letter proved difficult for them. They were expected to compare two related parts of a business letter. Majority of the candidates did not attempt question 7 may be because of the ‘b’ part of the question. Those who attempted it answered 7a correctly but scored low in the ‘b’ part. Differentiation was an aspect of the question candidates performed very low.