Observation

Comments
The candidates that attempted this question scored average marks in it. The performance was fair.
Some of the responses expected from the candidates were:

• An agenda is a list of items or programme that have been outlined in advance to be discussed or followed accordingly in conducting a meeting

During a meeting:
(i)         Assist the chairman in his duties

• Read the minutes if it is not circulated earlier
• Take minutes of meeting
• Listen attentively and note all the business transacted in order to write the essential points
• Remind the chairman of any point he may wish to clarify   

(ii)        Immediately After a meeting:

• Remove “meeting in progress” notice if any
• Notify catering staff / messenger to clear the refreshment table
• Remove any surplus papers and destroy unwanted ones
• Return minutes book, all meeting documents to the office
• Prepare the draft of the minutes for the chairman’s approval