This question was popular among the candidates and their performance was fairly good. However, some candidates could not correctly define travel insurance.

Travel insurance is a policy that a tourist purchases to protect himself/ herself against some risk or misfortunes that he/she might encounter in the course of the trip within or outside the country.

Outlets where travel insurance can be purchased are:

- travel agency

- a tour wholesaler or cruise liner

- an airline website

- a bank

- a credit card company

- an insurance company

- an insurance broker

- an insurance retailer at embassy and airport

The benefits of travel insurance to travellers include:

- it provides for financial protection to traveller in case of any misfortune

- it compensates for trip interruptions due to cancelled flights

- it pays for replacement of lost or damaged luggage

- it provides general or emergency assistance

- protects against failures of service providers