This question was popular among the candidates and many candidates that attempted it performed very well and scored high marks. Candidates were expected to provide the following answers to the question.

Functions of Travel Agency

• provide travel information
• ticketing
• facilitate procurement of travel documents (visa, passport, yellow card, travel insurance)
• liaison with provider of services (car hire, airlines hotels, railway)
• booking/reservation
• assist the tourists to secure foreign currency
• prepare the travel itinerary