Question 11
- List four services that can be rendered in a cell phone workshop;
- State two risk factors associated with mobile phone repair business.
Candidates were required to have knowledge of Setting up a mobile phone work shop and managing a mobile phone business /Phone repair business management. However, about three-quarter of the candidates demonstrated they had knowledge of managing phone repair business.
Observation
(a) Services that can be rendered in a phone workshop
- Phone repairs
- Sale of phone accessories
- Cutting of SIM cards
- SIM swap
- Sale of SIM cards
- Downloading
- Sale of top-up cards
- Sale of mobile phones
(b) Risks associated with mobile phone repairs business
- Competition
- Lack of capital
- Loss of part(s) during repair
- Damage of parts during repair
- Dissatisfied customers
- Unfavourable government policies
- Insecurity