Question 6
- The information displayed on a mobile phone reads “SIM permanently blocked”. What is responsible for this?
- What is the solution to the message described in 6(a)
- How can this problem be prevented
The questions here tested Candidates’ knowledge of importance of PUK. None of the candidates could either state what is responsible for this error message nor provide solution to the problem.
Observation
The expected answers are:
(a) SIM permanently blocked is caused by inputting wrong PUK ten (10) times
(b) Solution to SIM permanently blocked error message: replace the SIM card.
(c)Prevention of this error can be achieved by
- Keeping the SIM pack containing the PUK safe
- Writing and Keeping the PUK in a safe place
- Getting the PUK from the service provider if lost
- Memorizing the PUK correctly