Question 6
- 
        
Figs. 1 and 2 are components of a mobile phone. Use them to answer questions 6(a) to 6(c)

6(a) Identify
Fig. 1.
Fig. 2.
(b) State two functional relationship between Fig. 1. and Fig. 2.
(c) Name two:
- possible problems Fig. 2. may develop;
 - causes of the problems identified in 6 (c)(i);
 - solution to the problems identified in 6 (c)(i).
 

The diagram labelled Fig. 3 represents a handheld device used in a mobile phone workshop. Use it to answer questions 6(d) to 6(f)
(d) Identify Fig. 3:
(e) What is the function of Fig. 3 in a phone workshop?
(f) State three precautions to be taken while using Fig. 3.
Most candidates attempted this question, and the performance was good.
 
Observation
The expected answers are:
      6.   (a)   Identification  of Figures
    Fig. 1:  Keypad membrane / carbon / tickly.                                                         
    Fig. 2:  Phone keypad / keypad button / keyboard.                                                                                                                                                                                    
    (b)    Functional  relationship between Fig. 1 and Fig. 2 
- When the keypad button (Fig. 2) is pressed, the keypad carbon (Fig. 1) sends the command to the phone PCB.
 - Keypad button (Fig. 2) serves as interface between the user and the keypad carbon. (Fig. 1)
 - Keypad button (Fig. 2) offers some form of protection for the keypad carbon (Fig. 1)
 
(c) (i) Problems Fig. 2 may develop
- Inability to dial desired keys / some keys may not function
 - Autodialing
 - Difficulty in operation (hardness / stiffness of keys)
 - Hanging during operation
 - Fading of printed numbers / characters / symbols on the keys
 - Pulling / breaking of some keys
 
(ii) Causes of problems identified in 6(c)(i)
- Broken key may stick / broken key sticks
 - Phone not properly coupled / assembled
 - Dirt on the keypad interface
 - Broken lines of rows and columns on the keypad facial cover /casing
 - Ageing factor
 - Frequent falling of the phone
 - Contact with moisture / heat
 
(ii) Solutions to the problems identified in 6(c)(i)
- Replace the keypad with new one
 - Couple the phone properly
 - Clean and dry the keypad interface
 - Replace the phone casing
 - Handle the phone properly to avoid frequent falling / contact with moisture or heat
 
    (d)   Identification  of Figure
                      Fig. 3: Hand magnifying lens / glass or /  Hand magnifier                        
         
    (e)   Function  of Fig. 3 in a phone workshop
    It is used to magnify tiny components / tracks  
                                         
  
  (f)   Precautions  to be taken while using Fig. 3 
    Avoid:
- scratches to the glass surface;
 - heavy impact on the glass surface;
 - usage on heated surfaces.