Question 2
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The question was on functions of different sections in an organization. That is General office, Registry and the reception.
Some of the suggested responses were:
General office: This section is responsible for the coordination of the general office work such as giving, receiving, processing and storing information. It is responsible for arrangement of meetings, bookkeeping, and purchase of office machines / equipment in the organization.
(ii) Registry: It is responsible for handling mails (both incoming and outgoing mails) in an organization. It is in charge of records, it controls all channels of communication in an organization.
(iii) Reception: It is a room set aside in an organization for receiving visitors, customers and callers to the organization. Visitors are directed to the appropriate offices at the reception.
Observation
Many candidates were able to respond to these questions correctly, they demonstrated good understanding and mastery.