Observation

Few candidates attempted this question and their performance was not impressive.
Expected responses include:

Functions offered by Courier firms

(a)
1. Delivers mails and parcels safely and faster;
2. Undertakes cargo and bulk shipment of commodities;
3.  Offers a more personal and cordial services;
4. Provides business reply and proof of deliver.

(b)  
1. Provides radio and telephone services to the public;
   
2. Printed messages can be quickly sent from one place to another through telex services;
   
3.  It also provides telegram services;
   
4.  Live telecast of events can be provided e.g. Olympic games/world cup; e.t.c
   
5. Provision of fax services to the public;
   
6.  The company can lease out telegraph and telex facilities to other companies;
   
7.  It  provides maritime mobile services needed for emergency cases.