Question 4
Adama’s Pure Water Production Company Ltd. has the following officers: General manager,
Marketing manager, Administration manager, Purchasing manager, Production manager, Accounts manager, Marketing officers, Production supervisors, Accounts officers, Purchasing officers and Administration officers.
- Draw an organizational chart for the company.
- State two functions each of the following departments of the company:
- Accounts;
- Administration;
- Marketing;
- Production.
Observation
Most candidates who attempted this question showed lack of knowledge of the topic. Instead of drawing the chart as instructed, some candidates went on to explain the Officers listed in the question. Other candidates did not understand that supervisors and officers are subordinate to managers.
The expected responses are.
4a. Organisational chart of Adama’s Pure water Production Company Ltd.
4b. Two functions each of the departments of the company
- Accounts
- It calculates and pays staff emoluments and salaries.
- It handles transactions relating to cash receipts and payments on behalf of the company.
- It prepares and keeps books of accounts.
- It prepares end of year accounts for both internal and external use.
- It prepares returns for appropriate statutory authorities – tax authorities.
- It advises the general manager on all financial matters.
- It prepares budgets for the organisation.
- Administration
- It recruits, interviews and selects qualified candidates for employment into the organisation.
- It handles all cases or matters of staff training and development, staff welfare, staff discipline and retirement.
- It is responsible for trade union matters, public relations and conflict resolution.
- It coordinates staff appraisal, promotion and retirement.
- It is responsible for the company’s correspondence and records.
- Marketing
- It is responsible for all the sales of the company’s products.
- It conducts market research and all sales promotional activities.
- It provides information for preparation of sales budgets.
- It assist in the distribution of the company’s goods.
- It handles customers complain.
- It advertises the company’s products.
- Production
- It is in charge of actual production of goods.
- It is in charge of product innovation, product development and product design.
- It raises requisitions for raw materials to be procured by the purchasing department.
- It maintains quality control standards for the company’s product.
- It ensures the repairs and maintenance of faulty production equipments.