Observation

Most candidates who attempted this question did well.

The expected responses are.

             (a)       Functions of warehousing

• Provision of security for goods.
• Provision of storage facilities to prevent damage or deterioration.
• Provision of facilities for blending, packaging, and branding of goods.
• Provision of facilities for storing goods so that production can continue.
• To keep dutiable goods until duty on them is paid.
• Enhancing stability of prices by making products available all year round.
• Provision of pest control services.
• Provision of documentation on goods being stored.
• It makes provision for stock taking at regular intervals.

                                                                                   
(b)        Features of the following retail outlets

1. Chain store

• These are stores with many branches.
• They sell the same line of products.
• They have one management.
• Goods bought in one branch could be returned to another branch.
• They operate similar shop fronts.
• Staff could be transferred from one branch to another with ease.

2. Mobile shop

• The seller and the goods are mobile.
• They sell variety of products.
• The seller can reach many areas that are motorable.
• They provide convenience for buyers as it makes varieties available in rural settings.
• They attract customers by playing music, blowing horns and using public address systems.

3. Mail order business

• They rely on the post office and courier service for orders and delivery of goods.
• Goods are either sold on cash on delivery or cash with order.
• Orders are placed by customers according to the terms of sale by filling forms.
• Catalogues are used to show detail description of the goods, sizes and prices.