Office Practice WASSCE (SC), 2017

Question 5

(a) Explain the term filling.

(b) State three rules of filling documents.

(c) Identify and explain four classifications of filling.

Observation

The candidates performed well in this question. However, some could not state the rules of filling some of which include:

(i) File daily to avoid accumulation of documents and to ensure that the filling system is up-to-date;

(ii) All documents should be filed in correct sequence;

(iii) Correspondence or letters are placed in the correct file;

(iv) Avoid making files bulky;

(v) Provide cross-reference of file titles;

(vi) Correspondence with relevant titles should be put in the same file.