GSM Phone Maintenance and Repair Paper 2, WASSCE (SC), 2018

Question 7

 

    1. Classify the following mobile phone error messages into hardware or software faults and record in table 1:

        1. insert SIM card;
        2. no network;
        3. enter NCIC code;
        4. contact service operator;
        5. insert correct card;
        6. bad contact charger.

      Table 1: Mobile phone error messages


      Hardware faults

      Software faults

       

       

       

       

       

.  

Observation

The expected answers are:

Candidates performed brilliantly in this question as they were able to rightly place the given errors in their appropriate classification of fault in the table provided.

    7. Classification of mobile phone faults


Hardware faults

Software faults

Insert SIM card

Insert correct card

Bad contact charger

Enter NCIC code

No network

Contact service operator