Observation

Candidates’ weakness is attributed to them failing to list out proper activities or services travel agencies engage in to gain points and boost their businesses. Expected answers include

• Selling of tour
• Selling of air tickets
• Selling of railway tickets
• Services e.g. Lodge, meals, gims etc
• Car rental services
• Selling of travel insurance
• Catering services
• Facilitates the purchase of foreign exchange
• Facilitates the procurement of travel documents e.g. Visa