GSM Phone Maintenance and Repair Paper 2, May/June 2015

Question 10

A phone connected to a charger is observed not to be charging the phone battery.
List four possible causes of this problem.

This is another question candidates were very familiar with. Most candidates attempted this question and were able to list possible causes of this problem correctly.


The expected answers are:

Phone not charging

Any correct 4

- Using incompatible charger

- faulty charger

- bad / faulty backup battery

- faulty charging port

- loose / bad battery connector

- damaged battery

- faulty charging ic

- wrong insertion of charger

- malfunctioning power source