GSM Phone Maintenance and Repair Paper 2, May/June 2015

Question 4

a) Explain the term call forwarding.

b) State three conditions for using call forwarding.

The performance of candidates in this question is average. They were able to state conditions for call forwarding but could not correctly explain the term call forwarding.  


The expected answers are:

a. Call forwarding Allows a subscriber to receive calls on another phone or to retrieve missed call messages through voice mails

b. Conditions for call forwarding

Any correct 3

- when the phone

- number is busy

- is in a bad network area

- is out of network coverage

- calls are not allowed