GSM Phone Maintenance and Repair Paper 2, May/June 2015

Question 9

Outline three steps by which the language of a mobile phone can be changed from German to English.

This question seeks to test the operational knowledge of candidates on the use of mobile phones (menus and sub-menus). Candidates were very comfortable with the question. Most candidates attempted this question and performed excellently.


The expected answers are:

Steps required when changing from German to English Language

Any correct 3

- Enter the language setting code

- Press send/ok button

- English language is displayed


- Enter phone settings menu,

- Enter language sub menu

- Then select English language


- Connect the phone to a computer

- Open the software and select the phone model/series

- Select English language then ok